Refund and returns

Welcome to Peak Vitality. We are committed to providing high-quality products and customer service. Please review our Refunds & Returns Policy carefully before placing an order.

Returns

Due to the nature of our products, we do not accept returns on any items once they have been shipped or delivered.

All sales are considered final unless otherwise required by applicable law.

Refunds

Refunds are not guaranteed and are reviewed on a case-by-case basis at the sole discretion of Peak Vitality.

If you experience an issue with your order, please contact our support team with detailed information regarding your concern. We may request additional information, including but not limited to:

  • Order number
  • Description of the issue
  • Photos or supporting documentation
  • Product batch information

Once we receive and investigate your complaint, we will determine whether a refund, replacement, store credit, or other resolution is appropriate.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Failure to notify us within this timeframe may affect our ability to review your claim.

Chargebacks & Fraudulent Claims

We reserve the right to deny refunds or support requests in cases involving suspected abuse, fraud, chargeback misuse, or violations of our terms and policies.

Contact Us

For all refund-related inquiries, please contact us through the contact information available on:

peakvitality.is/contact